01. Jan 2012
Condor Online Check-in Platform - innovation and change to meet customer demand
No rush to the airport and no long waiting times at the counter. This is what most passengers like to hear when checking in for a flight. To stay competitive in the air travel market, Condor wanted to introduce a new feature to its web site to enhance the passengers' experience by offering an innovative online check-in platform. Here's how 2e Systems supported the carrier in developing a solution that not only catered to the carrier's requirements, but eased the overall process for passengers as well as supported more seamless customer service. In addition, Condor has implemented a number of enhancements since the platform was initially launched in 2010.