New eeCrewConnect® mobile app allows location-based check-in for JetBlue
On October 11 2e Systems released the latest version of the eeCrewConnect® mobile app for JetBlue, known as JETCRW. The new release makes use of geofencing technology to support JetBlue's "positive check-in" procedure, which requires all crew members to check in for duty while physically located at the airport. The app is now the primary system for all JetBlue crew members to check in for duty, with the only alternative being to use phones located in airport crew areas.
Jeanny Patterson, Manager Crew Services Business Solutions for JetBlue, said, "We've had a great response to the new app and check-in procedure. As of October 17th, more than 96% of duty check-ins by cockpit crew were completed using the JETCRW app, and more than 99% by cabin crew. We've had very positive feedback from our crew members."
Previously only available on company-issued tablets, the app is now also available on the Apple App Store and Google Play for crew to download and use on their personal mobile devices.
"The uptake of the new app and its features by JetBlue crew has been very encouraging," said 2e Systems CEO, Phil Douglas, "We've already seen the app downloaded over 3500 times to private devices, demonstrating its importance in the daily lives of crew members. We are absolutely delighted."
The eeCrewConnect® mobile app is supported by the eeManager administration portal, which allows airlines flexibility and control of the app in its day-to-day use. In implementing the new geo-restricted crew check-in, JetBlue was able to define the designated crew check-in areas to suit their specific needs.