2e Systems - News

airBaltic has introduced a revamped online and mobile check-in service which includes fully responsive web design for desktop, tablet and smartphones. The new service also includes increased ancillary items for sale to passengers such as seat and meal requests, baggage allowance and FastTrack priority check-in. Additional functionality developed for airBaltic was boarding passes available to download to iOS Passbook and Android PassWallet.

2e Systems designed and implemented a mobile check-in solution for Condor Flugdienst which included enhancements that Condor commissioned from 2e Systems. Passengers can purchase a seat during the check in process, change their seat, and can receive a check-in invitation for reservations made on the booking engine. The mobile boarding pass can be downloaded into the passenger's iPhone Passbook or received as a PDF file. Android PassWallet is coming soon.

The IBE was produced in responsive web design and contains many features such as an interface to Amadeus, public and profile flight bookings, support of interline and codeshare bookings with partner airlines, access to web fares, APIS (Advanced Passenger Information System) data collection, meal selection, multiple payment channels (including cash and credit card), manage my booking and an e-Vouchers module to effect passenger discounts at point of sale.

July 2014 saw eeCrewConnect^® go online Virgin America. The project kicked off in early February 2014, went into beta testing 4 months later, and then migrated to a live environment in July 2014. It was reported that the Virgin America crew's adoption of this new technology enhancement was initially over 80% and is still growing, which is indicative of the crew's overwhelming acceptance of improved crew communications.

Innovation, together with providing passengers with greater choice, is key for airlines in differentiating themselves from their competitors. airBaltic, recognised as one of TOP 10 airline innovators globally, enhanced their current client offering by being the first airline in the world to introduce Bitcoin as form of payment for air tickets. 2e Systems enhanced the IBE on behalf of airBaltic to enable greater payment choices for their passengers and thereby enhancing the passenger experience.