Blog

30. Jan 2020
LATAM Airlines partners with 2e Systems to launch passenger communication service

LATAM, Latin America’s largest airline, has selected 2e Systems to provide their new multi-channel passenger communication application to inform, advise and update travelers throughout their journey. The advanced travel software solution eePaxConnect will allow LATAM to share real-time updates with passengers, to not only manage disruption and proactively engage with their customers, but to provide exceptional service and customer satisfaction.

The 2e Systems solution eePaxConnect keeps passengers up to date, ensures they get to their gate on time and increases operational efficiency. LATAM will be able to share real-time updates with passengers in case of any itinerary change. Furthermore, the application provides an escalation management for agents. By providing relevant information direct to individual passengers before they feel the need to contact someone, airlines can reduce the effects of disruption before they even take hold.




22. Jan 2020
2e Systems is proud to announce the opening of our new European Office in Cluj, Romania

Exciting things are happening at 2e Systems, and we would like to share some important news with you. Due to the consistent growth in business during the past few years, we are delighted to expand our business to a new location. We are opening a new office in Cluj, Romania. The new location will be the company’s seventh office globally, and will be led by Tudor Eliade, 2e Systems’ Software Analyst and Managing Director. The move to an additional facility will enable us to respond effectively to the growing needs of our clients and will allow us to commit to further growth and expansion, to be able to deliver fast and flexible travel tech products and services. 

Address: 
2e Aviation Systems S.R.L.
Calea Moţilor Nr. 6-8, 1st floor
Cluj-Napoca 400000
Romania


28. Nov 2019
2e Systems receives IATA NDC Level 3 certification

2e Systems has been granted NDC Capable” Level 3 status for its NDC-based flight shopping and booking solution eeBook, under the International Air Transport Association’s (IATA) NDC Certification Program. 2e Systems is proud to have achieved this status through a close cooperation and partnership with Hahn Air. The status recognizes that 2e Systems’ Internet Booking Engine (IBE) eeBook supports deployments using Offer and Order management messages whose schemas are compliant with the standard NDC message schema, version 17.2.



25. Oct 2019
IATA AIR Symposium 2019

October 29-31, 2019

Centara Grand & Bangkok Convention Centre
Bangkok, Thailand 

Retail is at the heart of all current aviation industry transformation efforts - in an increasingly digital world, airlines' future performance largely depends on how quickly they can transform their existing distribution and payment processes into a digital retailing environment.

IATA's Airline Industry Retailing (AIR) Symposium will bring industry leaders together and addressing all the key topics. Please stop by our booth #5 and join our 2e team for meaningful conversations and informative demonstrations of our digital solutions for passenger and crew in vibrant Bangkok!


16. Oct 2019
IATA AIR Hackathon 2019 in Frankfurt

This weekend 12 - 13 October 2019, 2e Systems supported Hahn Air as an API provider at the IATA AIR Hackathon in Frankfurt. Our 2e team, Product Manager Javier Martos (pictured middle left) and Software Analyst Ahmed Alsarie (middle right), attended the successful event together with Hahn Air’s Head of NDC Christopher Allison (left) and NDC Integration Manager Vicente Zepeda Cabral (right).

During the Hackathon, developers from around the world were asked to build solutions to enhance airlines’ retailing capabilities. The International Air Transport Association (IATA) initiative, called AIR - Airline Industry Retailing (NDC) is gaining more traction in the industry as airlines aim to achieve improvement of their distribution of products and services. 

The teams could pick from 2 challenges, “Carbon Offset” and “Leisure Travel”, by using at least one of the Application Programming Interfaces (API) available at the event. Hahn Air’s New Distribution Capability (NDC) APIs powered by 2e Systems was the 3rd most used API Gateway from the “NDC API” category and we are pleased that our APIs were used by the team "App in the air” who won in the category the “NDC Leisure Prize for Corporates”. Congratulations to all the winners!